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KLA-Tencor Product Engineer in Ann Arbor, Michigan

bspanCompany Overview/span/bKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and in 2019 we invested 15% of sales back into RD. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.bspanGroup/Division/span/bKLA's Corporate Learning Center (CLC) is a valued asset and differentiator for the global company. The award-winning CLC is a key resource for training, facilitation, and coaching. The CLC's mission to "Accelerate Performance Through Learning" is key to KLA's strategic objective to Anticipate, Attract, Grow, and Inspire Talent. They deliver on this objective by: Providing learning and development that is a positive differentiator for Attraction Grow KLA's Talent to be ahead of our needs and meet theirs Provide learning and development that is a positive differentiator for Engagement The CLC has facilitators, certified trainers and coaches, and a digital media team who execute its vision of "Everyone a Student, Everyone a Teacher" through a strategic focus on employee/manager driven development using both internal and external programs and resources. TRAINING Magazine has recognized the CLC's work by naming it one of the top 10 training organizations in the world five years in a row, before inducting KLA into the TRAINING Hall of Fame, alongside Ritz-Carlton, IBM, Microsoft, and others.bPRIMARY RESPONSIBILITY:/bNew and sustaining product service engineering. Serves as the central technical resource / interface with design engineering, manufacturing, technical support, installation, quality, marketing and field as the product(s) move through the Product Life Cycle. Will be fully integrated and working directly with aforementioned teams to incorporate value added serviceability, reliability and service business practice improvements into product design. Works to optimize serviceability, reduce cost-of-service through all stages of the PLC, and improve short and long term product service revenue performance. Involvement lasts throughout all stages of a product's lifecycle to ensure system level product performance is continuously tracked and meets established specification . Drives continuous improvement of system hardware, diagnostics and software, tooling, technical documentation, knowledge management, and training.bJob Scope and Complexity: /bulliStrong knowledge of overall system operation, system integration, and system calibrations./liliInfluence early PLC designs to include features that will optimize K-T's service business: calibrations and diagnostics, Cost of Service (CoS), reliability, design tolerances, Intellectual Property (IP) protection./liliAct as a two way conduit of information between design teams, and tech support and service personnel./liliStrong oral and written communication skills./liliVery adept at 7-step trouble-shooting, including driving learning and standa

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