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IDEX Product Quality Engineer in Benton Harbor, Michigan

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses (https://www.idexcorp.com/our-businesses/business-segments/) around the globe, chances are, we have something special for you.


  • Leads efforts to reduce variation through design improvements.

  • Develop continuous improvement programs that will allow the overall business to decrease cost through the reduction/elimination of variation.

  • Test methods to ensure product integrity after design, process, or supplier changes.

  • Serves as primary contact for customer field complaints/requests.

  • Drives corrective action and provides customers with written reports.

  • Follows up with customers to ensure satisfaction.

  • Owns companywide corrective action process for internal and external product issues.

  • Monitors system to prevent overdue action requests.

  • Works with process owners to resolve problems and implement long term solutions with their areas.

  • Assists suppliers with corrective actions and verify when necessary.

  • Analyzes manufacturing statistical data, recognizing patterns and trends resulting in proactive product and process improvements.

  • Provides support by performing capability studies for uncontrolled processes.

  • Track improvements made and translate into measurable metrics.

  • Assist in leading weekly Quality Awareness meetings with production employees.

  • Work with manufacturing and engineering to create systems for measuring, analyzing, improving and controlling to ensure delivery of quality products and processes.

  • Identify and lead organization wide lean/continuous improvement initiatives.

  • Maintain and improve current manufacturing processes and product designs to reduce variation and improve throughput.

  • Serve as an internal manufacturing process consultant for product groups, management, product development engineering, marketing, and sales.

  • Develop detailed manufacturing WI’s, SOP’s, and production reporting.

  • Observe testing methods and ensure adequate FPY, assist in the development and implementation of corrective action or product design improvements where necessary.

  • Create and maintain mechanism of providing visibility into operating performance.

  • Work with other departments within the corporation to ensure cost reduction efforts are being addressed, implemented and sustained.

  • Test methods to ensure product integrity after design, process, or supplier changes.

  • Manages and Leads Engineering Technicians to help achieve department goals

  • Leads Quality Related Projects with 80 Customers

  • Lead Contact and Point Person for On-Site Customer Audits KNOWLEDGE/SKILLS/COMPETENCIES:

  • Demonstrates experience and knowledge in the manufacturing and/or industrial industry.

  • Self-starter maintains high ethical standards.

  • Demonstrates ability to lead and work well in a cross-functional team environment.

  • Possess strong project management, organizational, and prioritization skills.

  • Exhibits commitment to continuous quality improvement.

  • Strong ability to utilize statistical methods and implement new designs/processes to reduce variation.

  • Knowledge of lean concepts(5s, Kaizen, Kanban)

  • Must possess professional maturity and solid business judgment.

  • Working knowledge of TPS philosophies, utilizing kaizen.

  • Must be self-motivated, show initiative, anticipate and prevent issues by executing advanced problem-solving skills.

  • Ability to work well with customers and internal team members.

  • Ability to work well under pressure and time constraints to meet strict deadlines.

  • Excellent time management skills and the ability to multitask as needed.

  • Ability to operate computers and proficient in MSOffice applications.

  • Ability to read and write in English.

Demonstrates proficiency in oral and written communications

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

IDEX (NYSE: IEX) is a company that has undoubtedly touched your life in some way. In fact, IDEX businesses make thousands of products that are mission-critical components in everyday activities. Chances are the car you’re driving has a BAND-IT® clamp holding your side airbag safely in place. If you were ever in a car accident, a Hurst Jaws of Life® rescue tool may have saved your life. If you or a family member is battling cancer, your doctor may have tested your DNA in a quest to find the best targeted medicine for you. It’s likely your DNA test was run on equipment that contains components made by our growing IDEX Health & Science team.