Rda Group Head of Automotive Quality Measurement Practice U in Bloomfield Hills, Michigan
Tracking Code12888Job DescriptionWhat You'll DoThe Ipsos Automotive Quality Measurement team is focused on providing expert VoC linked Engineering recommendations to the automotive industry. You will have the experience and vehicle product knowledge to provide insights, alternative vehicle execution strategies to better meet customer needs, ease of use, and functionality leading to a better customer experience. You will build and develop these capabilities in delivery and execution, both during an active project and continuing after the consultants have shared their recommendations.You'll have the opportunity to make a meaningful, hands-on contribution by leading projects, developing the delivery team and strategies, including product and business development, handling complex analyses, building awareness and reputation with white papers and project results among the client base. You will develop trust-based relationships with clients and deliver client results and R-O-I.Who You'll Work WithAt Ipsos, you can build a career out of being a "game changer" and developing significant vehicle product improvements. You'll report to the SVP of the group, and work with Ipsos Advisory - a new and innovative capability moving beyond VoC feedback and recommendations but linking VoC to executable engineering requirements - you'll work in a collaborative culture, working closely with our Client Partners and Quality Measurement Practice Area in leveraging global feedback systems, research, insights and providing actionable end-to-end advise to product strategy, design, development, engineering and manufacturing support to ensure Ipsos clients are able to deliver BIC products to global markets and consumers leading to a significant increase in loyalty, market share and profitability.Requirements:•Undergraduate degree and advanced degree preferred, (MBA, MA, MEE)•12 to 15 years' experience of automotive product research, clinics and vehicle evaluations•Automotive product development, engineering, market research, analytics and product evaluation and consumer product feedback knowledge required from a VOC perspective•Experience with product/component VOC benchmarking evaluations and product recommendations•Experience with product benchmarking research and insights•Demonstrated aptitude for analytics•Proven record of leadership in a work setting and/or through extracurricular activities•Ability to work effectively with people at all levels in an organization•Skills to communicate complex ideas effectively•Ability to translate VoC insights into future product needs and servicesJob LocationBloomfield Hills, Michigan, United StatesCompany LocationUS - Bloomfield Hills-Enterprise 450 (13298389)Company Location DescriptionUS - Bloomfield 450DepartmentUS Quality Measurement - RDA (09901)Position TypeFull-Time/RegularIpsos is an Equal Opportunity Employer.