Nikon Metrology Applications and Service Engineer - X-Ray Products in Brighton, Michigan

uJOB PURPOSE:/u Technical Field Service for the Installation, Repair, Upgrade, and Technical Support of Nikon Metrology X-ray line of products. Travel throughout North America and possible limited travel to Central and South America. uKEY AREAS OF RESPONSIBILITY:/uu /uu /uuField Service and Installation/uulliProvide On-site and In-house Technical Product Service (Installation, Preventive Maintenance, Repairs, Upgrades, Calibrations, etc.) for Nikon Metrology X-ray product line./liliSupport of equipment at customer location or via telephone/ e-mail./liliTroubleshoot system failures/errors and perform necessary corrective actions./liliResponsible for the return of parts and tools from site upon completion of work./liliMaintain assigned service equipment and tools./liliRepresent Nikon in a professional manner at customer sites./li/ulu /uuSales Support /uulliProvide extended support to Nikon Dealers, Sales Personal and fellow Field Service Engineers./liliUtilizes an effective follow-up system to support repeat service business./liliAssist sales with set-up and teardown of equipment for trade shows./liliSupport the technical sales of new products or services./liliPrepare service quotations as requested./liliPromote service contracts and other service offerings to customers./liliPerform product training as necessary./li/ul uAncillary responsibilities/uulliBe able to improve existing and develop new procedures that will enhance the efficiency of the department./li/ul uQUALIFICATIONS /uu /u EssentialululliMin. 2 Year Technical Degree or equivalent technical experience./lili5 years of experience in a related service field./liliMust have strong verbal and written communication skills./li/ul/ul DesirableulliPrevious experience working on X-Ray machines/liliAbility to read and write Spanish/lili4 year Technical Degree or equivalent experience. COMPETENCIESFunctional competencies/lili /lili /li/ul ulliAbility to effectively perform job duties under pressure while maintaining quality and professionalism at all times./liliProven electrical and mechanical skills in x-ray service or a related field./liliAbility to integrate and troubleshoot computer hardware and software./liliBasic MS Office Skills (Word, Outlook, Excel, Powerpoint)/liliAbility to use tools of the trade such as Multimeter, Oscilloscope, soldering iron, basic hand tools, etc./liliAbility to read and understand schematics and drawings./li/ul Core competencies (all employees) g