Ford Motor Company 2021 Service Engineering Operations (SEO) - TAC - Former Interns ONLY in Dearborn, Michigan
2021 Service Engineering Operations (SEO) - TAC - Former Interns ONLY
Job Description & Qualifications:
Service Engineering Operations (SEO) - Technical Support Analyst – Campus Req
Intern to Ford College Graduate Program
At Ford Motor Company, we believe freedom of movement drives human progress. And as you start your career journey, we also believe in providing you with the freedom to define and realize your dreams. We’ve got incredible plans for the future of mobility – and your future, too! We’re working on some pretty amazing things, including autonomous and electric vehicles, data centers, micro services, and cloud computing.
Technical Support Analysts work on specialized vehicle commodity teams using their critical thinking and problem-solving skills to provide technically accurate and professionally communicated recommendations to the Dealers to help get vehicles fixed right the first time. It is a unique opportunity to demonstrate your passion to learn and be part of automotive and mobility leadership, apply your automotive knowledge and skillsets in a fast-paced, collaborative environment and make a difference while developing your own technical and professional skills.
You will be provided training on technical concepts and specialized vehicle commodity skills, repair capability and service processes, professional and soft-skills. You will also spend time with a trained mentor, to ensure that the combination of the knowledge and expertise gained in your college classes along with our specialized training, provide you with the skills required to jump into the role and successfully assist our Dealers.
To make sure you’re ready to hit the ground running and continually move forward, you’ll be supported with:
Ongoing Training opportunities
Consistent and constructive feedback
To further enhance your business, technical and professional competencies, you will be assigned a mentor who will advise and guide you through the many exciting developmental assignments and electives you’ll take on. The bottom line is, we’re committed to helping you transition into our high performing, inclusive and engaged workforce with the qualities needed to drive the mobility solutions of tomorrow.
•Bachelor’s Degree in automotive-related programs such as, but not limited to, Automotive Technology, Automotive Technology Management, Field Service Operations, Advanced Vehicle Systems, Automotive Engineering Technology, Automotive Service Technology and Automotive Industry Management
•Must be willing to relocate to SE MI
•Candidates must graduate and be available for work prior to December 2021
•Must have completed a Ford internship within the past 24 months
•Strong desire to learn and go further
•Excellent communication skills and emotional intelligence to build relationships with team members and customers while representing the Ford brand
•Excellent problem-solving and critical thinking skills that demonstrate the ability to use many resources to resolve complex technical and business-related concerns
•Ability to adapt to a dynamic, diverse working environment that fosters skilled and motivated people working together to deliver results
•Automotive dealership or independent hands-on diagnostic and vehicle repair experience
•Fluency in French or Spanish is a plus
•Proficient computer skills
Candidates for positions with Ford Motor Company must be legally authorized to permanently work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position
By choice, we are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.
Auto req ID:
Marketing Sales and Service
Marketing, Sales & Service (MSS)
Ford Customer Service Division
Ford Motor Company
Ford Motor Company
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