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DNV GL Outreach Professional - Energy Efficiency in Detroit, Michigan

Join the team that is helping DTE’s commercial and industrial customers save energy and money. DNV GL has been retained by DTE to implement its energy efficiency programs. The utility’s commercial and industrial customers will be eligible for technical and financial support to make their facilities more energy efficient.

DNV GL - Energy is seeking an Outreach Professional to be based in Detroit, MI Area.

Tasks may include

  • Promote the energy efficiency program to customers and trade allies within your assigned territory

  • Understand and implement the company’s Sales Process, including but not limited to;

  • Making outbound calls to new and existing customers to meet assigned energy saving targets

  • Managing field time effectively with customer or Trade Ally visits

  • Developing and presenting program presentations to spur project activity

  • Responding to customer inquiries and concerns by phone, electronically or in person to move projects towards completion

  • Work with building owners and property managers to provide energy efficiency advice and assistance in participating in energy efficiency programs

  • Develop a comprehensive understanding of the program’s strategic direction regarding energy efficiency and the business activities of its customers

  • Identify and provide documentation of on-site opportunities for energy efficiency and provide follow-up to customers as required

  • Discuss technical elements of energy consuming equipment—i.e., lighting, HVAC, hot water systems, building and pipe insulation, and air sealing

  • Enter data into spreadsheets and databases to determine energy savings and to manage current projects which may also include collaborating with Energy Engineers as required

  • Maintain professional appearance appropriate for a representative of our organization and the utility

  • Build quick rapport with customers. Quickly initiate conversations with customers on site regarding energy usage at the facility

  • When required, provide written summary reports directly to the customer, and summary reports to the client/Program Manager

  • Be able to work in a team atmosphere, and willing to collaborate on continuous improvement of operations year after year

  • Assist Program Manager in the training of new team members

  • Lead presentations promoting energy efficiency programs for targeted groups

  • All other duties as assigned


  • Bachelor’s degree preferred from an accredited college or university or equivalent experience. Technical school degree combined with demonstrated experience in the electric/gas utility field will be considered. Equivalent work experience may be considered.

  • Minimum 1 year of experience in the electric or natural gas utility industry, facilities management, HVAC design or sales, commercial and industrial lighting, or conservation and energy management

  • Previous energy efficiency and/or energy modeling experience - Preferred

  • Previous customer service, sales, or marketing experience

  • Must be self-motivated, organized and have an ability to prioritize workload

  • Must be flexible to handle a wide work variety and work at a fast pace

  • Proficient in Microsoft Office, specifically Word, Excel and Outlook

  • Strong data entry skills in entering information in tracking systems/databases

  • Ability to communicate effectively, both verbally and in writing with customers, clients and employees

  • Ability to analyze and interpret data and solve practical problems

  • Knowledge of mathematical concepts such as fractions, percentages and ratios

  • Reliable transportation

  • Willingness to travel up to 50% of the time, occasional overnight

  • Valid driver’s license

  • Strong written and verbal English communication skills

  • We conduct pre-employment drug and background screening

Immigration-related employment benefits, for example visa sponsorship, are not available for this position

Opportunities Beyond Business

Our mission is to safeguard life, property and the environment. By joining us, you will work towards our meaningful vision: to make a global impact for a safe and sustainable future. DNV GL offers a congenial working environment, competitive salaries, and an exceptional benefits package.

DNV GL is an equal opportunity employer. EOE/M/F/H/V

Please visit our website at www.dnvgl.com

DNV GL is a global quality assurance and risk management company. Driven by our purpose of safeguarding life, property and the environment, we enable our customers to advance the safety and sustainability of their business. Operating in more than 100 countries, our professionals are dedicated to helping customers in the maritime, oil & gas, power and renewables and other industries to make the world safer, smarter and greener.

DNV GL is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity!

Requisition ID: 2021-14956

Posting Position Type: Permanent Employee

External Company Name: DNV GL AS

External Company URL: http://www.dnvgl.com/

Street: 3031 W. Grand Blvd. Suite 570