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ABF Freight System, Inc Senior Packaging Engineer in Detroit, Michigan

General Description of Duties:

Provide and direct packaging consulting service for ABF Freight customers. Design specifications, performance testing, distribution of packing/material, and handling solutions for product damages experienced in route. Enhance shipper/carrier relationship through specialized customer service, and provide internal operational support by making the freight we haul more compatible with our system requirements.

Essential Job Duties/Responsibilities:

Job duties include, but are not limited to the following:

  • Monitor and identify high claims cost accounts, and determine means of minimizing damage, maximizing handling efficiency and remaining sensitive to cost implications

  • Direct, advise, and instruct terminal personnel and shippers on the best methods of packaging and material handling

  • Research, prepare and provide pertinent account profile data in relation to damage claims history and trends

  • Assist Claim Prevention Managers in cost containment by working with individual accounts to reduce overall claims cost

  • Travel to terminals and customers' manufacturing locations to assist in packaging/material handling development

  • Discuss damage problems with personnel and customers and develop needed corrective action plan for problem resolution

  • Make needed recommendations with CAD/CAM diagrams, charts, or written documentation and continue to monitor progress of the account and implemented changes

  • Maintain a positive attitude in a highly intense environment

  • Work in a team setting to accomplish department goals

  • Other duties, as assigned

Qualifications:

  • Bachelor of Science in Packaging Engineering, required

  • Experience in manufacturing, warehousing, and transport processes, preferred

  • Knowledge of material sciences and design and costing capability

  • Knowledge of Bill of Lading Contract, NMFC, CFR 49, UN Packaging standards

  • Ability to derive suggestions and recommendations that will allow for successful integration of specific commodities into our system

  • Interpersonal and motivational skills

  • Available to travel, as needed

  • Must be detail oriented and enjoy a fast paced, multi-tasking, customer service minded environment

  • Must have excellent verbal and written communications and organizational skills

  • Must display sense of urgency, ability to work under pressure, with attention to detail

Questions about this position? Email us at careers@abf.com!

If you require accommodation in the application process, please contact abfhr@abf.com or call us at (479) 785-8717. An Equal Opportunity Employer M/F/Vet/Disability.

An Equal Opportunity Employer M/F/Vet/Disability

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