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Fifth Third Bank, N.A. Lead Technical Engineer - ISE in Grand Rapids, Michigan

Make banking a Fifth Third better®We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Design and implement technology solutions using modern engineering tools and Agile practices. Work with self-directed, cross-functional, and product-oriented teams in a highly collaborative environment. Deliver some of the bank's most important products and services while developing skills and experience well beyond your initial role.

The Lead Network Engineer is a technical leader and expert in one or more technical and/or functional domains. Position will work closely with our Principal Engineers to design and deploy next generation automation and network solutions and transition new solutions over to our standard operating model.

All employees are responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures as defined. Accountable for always

doing the right thing for customers and colleagues, and ensuring that actions and behaviors drive

a positive customer experience. Operating within the Bank's risk appetite, you will achieve results

while consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

DUTIES AND RESPONSIBILITIES:

  • Implement and maintain new features and capabilities while continuously improving the quality of our technical products and services

  • Build and share technical expertise with your Agile team and other members of the organization

  • Follow industry and organizational best practices and standards, and help to lead company communities of practice to continuously refine and communicate them. Champion a culture of continuous improvement.

  • Achieve operational excellence by automating processes and creating maintainable, supportable, and testable solutions

  • Keep up with technology trends and innovations in your field(s) of practice

  • Provide operational support and expert-level troubleshooting for your team’s products and services

  • Maintain appropriate controls and documentation to ensure compliance with all company and regulatory requirements

  • Provide coaching, mentoring, and training for new or less experienced team members

  • Actively foster a culture of engineering excellence within your team and communities of practice

  • Help to define the long-term vision for your team’s products, and lead the technical execution towards that vision

  • Build and maintain strong working relationships with other operations and engineering teams across the IT organization

  • Seek opportunities for re-use and collaboration across teams to improve processes and capabilities that exceed the scope of a single team

  • Other duties as assigned

SUPERVISORY RESPONSIBILITIES: None

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • Bachelor’s degree or or equivalent combination of education and work experience

  • 5+ years of engineering or other IT work experience relevant to the position

  • In-depth technical understanding of enterprise networking, This role will be responsible for working with our Principal engineers on our journey to automate and update our network and business partner connectivity. Candidate will have special focus on Cisco ISE, NAC and overall security platforms and will serve as SME for Enterprise NAC solution.

Excellent problem-solving and communication skills

  • Experience and certifications in any of the following areas, F5, Firewalls, SDWAN& SDLAN, routing and switching, wireless, CCNP in Security a plus, Cloud, transit VPC, direct connect, Equinix offerings, Zscaler

  • Willingness to work in a highly-collaborative environment

  • Advanced understanding and significant experience with modern software development practices, tools, and/or hardware technologies

  • Strong understanding of IT security best practices

  • Deep expertise in one or more technical and/or functional domains relevant to the position

  • Technical skills per the specific position’s requirements

Lead Technical Engineer - ISE

LOCATION -- Cincinnati, Ohio 45227

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Fifth Third Bank, National Association is one of the top-performing banks in the country, with a history that spans more than 150 years. We’ve staked our claim on looking at things differently to make banking a Fifth Third better. This applies to our relationships with customers and employees alike.We employ about 18,000 people while offering:• A chance for employees to build their future, with supportive career development and comprehensive health and financial wellness programs.• An environment where we win together by celebrating achievements and working collaboratively.• An opportunity to make a difference in a positive and lasting way. Everything we do is geared toward improving lives.We’re proud that Fifth Third is a warm and caring place to grow – as a customer and as a team member.

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