Tenneco Quality Corporate Engineer in Grass Lake, Michigan
Quality Corporate Engineer
The Corporate Quality Engineer is responsible for implementing, coordinating, and improving NA CA Quality systems. This will be done by providing technical support (training and facilitating) to company staff and plants to ensure compliance to internal and external customer requirements, with emphasis on continuous improvement in product quality, cost and customer satisfaction. The engineer will support the North American Clean Air business units and be responsible for all customer programs. In addition, this position will be responsible for follow up and corrective action coordination of all customer related quality issues, with close communication with TA’s external customer quality personnel.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Training and Developing:
Lead and organize formal/informal problem solving in areas of quality, scrap, process capability, warranty, etc.
Provide standard training in quality systems and related areas such as APQP, BOS, Problem Solving, Statistical Process Control, Gage R&R, and error proofing
Provide guidance and support to the NACA Plants through APQP, PPAP, and all launch activity through SOP.
Support in continuous improvement initiatives, and PPM sustainability and proper culture with the plant.
Support compliance with external customer requirements. Travel to customer locations as needed and build successful relationships with customer base. Understand and communicate product function and customer interface issues.
Interface with TenPLUS teams including design/process engineering, purchasing, manufacturing plants and customer to resolve and prevent issues on new product/process launches
Lead team to identify and resolve inter-company quality issues.
Guide and coordinate the functional areas to comply with the requirements of the necessary quality standards (ISO/IATF16949 and ISO14001) certification.
Coordinate/facilitate continuous improvement in system compliance, product quality, customer satisfaction, cost of quality, etc.
Compile and submit monthly performance reports (PPM & COPQ BOS, Departmental Reports, Warranty Report, etc.) to the Business Unit Executive Staff.
Coordinate corrective action reports to customer on failure issues on parts and services
Warranty analysis reports on returned product to Business Unit Managers and TA’s external customers as required.
Support and adhere to TA EH&S policies and procedures.
Two years experience in automotive quality, preferably manufacturing related
Bachelors degree in engineering, statistics, or related field
Strong written and verbal/interpersonal communication skills
Knowledge of automotive OE quality systems/requirements preferred
ASQ certified quality engineer, or certified quality auditor preferred
Grass Lake, Michigan, United States
We are an equal opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status or any other protected class.