Tenneco Technical Support Engineer in Grass Lake, Michigan
Technical Support Engineer
Coordinate activity for customer team PSO (Prototype Sales orders). This includes working with TA engineers to determine prototype exhaust systems requirements; preparing engineering packages for the model shop, coordinating the scheduling activity with the model shop and inspection process prior to shipment.
Major Duties & Responsibilities
Provide technical support for communications between our organization and our customers. Support customer required meetings (internal/external).
Coordinates activities with the design group to generate drawings and technical specifications.
Ensure compliance between customer drawings/specification and Tenneco Automotive capabilities.
Provide prototype quotations to customer purchasing or per Tenneco Automotive procedure.
Create and maintain prototype inspection reports.
Create and follow-up on model shop, test and design orders, as required.
Promote Total Value Management (TVM) initiatives within your areas of responsibilities.
Provide support to the manufacturing production facilities.
Coordinate purchasing activity relative to prototype components.
Support and adhere to Tenneco Automotive EH&S policies and procedures
Bachelor’s Degree in Engineering, or Assoc. Degree plus min. 3-5 years technical experience
Sound written and verbal communication skills, must be able to effective communicate across all levels of the customer and TA organization
Proven ability to multitask and effectively meet internal and customer deadlines
Design experience a plus
Strong PC computer skills, Microsoft Office and internet based application programs
Grass Lake, Michigan, United States
We are an equal opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status or any other protected class.