Consumers Energy Electric Restoration Intern in Jackson, Michigan

Join a diverse and dynamic team that makes and delivers the most valuable services in the world: electricity and natural gas. At Consumers Energy, our customers are at the heart of everything we do. Our employees work around the clock to provide service to our customers in honor of our history and to fulfill our promise to Michigan - Count on Us! Consumers Energy, the principal subsidiary of CMS Energy and headquartered in Jackson, Michigan, provides natural gas and electricity to nearly 6.8 million of the Michigan's 10 million residents in all 68 Lower Peninsula counties.

Intern Program Summary

The Consumers Energy Internship Program has core principles of skill development, ability enhancement, and knowledge application – experience designed to be complimentary to traditional classroom instruction.

Job Description/Responsibilities

An intern in the Grid Management, Electric Restoration group will be to support the Restoration Process Optimization activities, including problem solving, data analysis, event/training coordination, document management and technical writing, process mapping/Visio skills, SharePoint organization and compilation of documents that are critical to the storm restoration process. The Electric Restoration Intern will develop use cases and pilot protocols, along with coordinate and organize stakeholder trainings and events. There may be times were the Intern will lead and facilitate stakeholder meetings as well.

This is a year-round internship opportunity. Schedule will be flexible to accommodate your college courses. Travel to Jackson, MI for work assignments is desired for at least 50% of the hours worked per week.


Enrolled and actively pursuing a bachelor or master's degree in the business field majoring in Quality, Data Science, Industrial Engineering, Computer Science, Psychology, Survey Science, Systems Engineering, Emergency Management, or a similar field. The minimum GPA requirement for this internship position is 2.7.

The preferred candidate will have completed a minimum of two years coursework

The following skills and experiences may set you apart from others

  • Must have strong customer (internal and external) focus and servant attitude

  • Agile project management, quality and validation testing skills

  • Strong software skills

  • Interpersonal skills and the ability to switch gears quickly

  • High attention to detail

  • Excellent communication skills, verbal and written

  • Research and requirements gathering experience

  • SharePoint or Excel experience

  • Data analysis/visualization

  • Interest in emergency management

Current Employees: If you would like to refer someone to the internship program please send an email to

Essential Functions:

Technical Analyst job family supports the planning, technical analysis, general management, negotiations, transactions, customer services and auditing of a wide variety of technical and business functions and technical processes of specific operating and support areas throughout the company. Duties and who this individual reports to will fluctuate between projects, departments and offices. Assist with technical support for the plans, reports, impacts, contracts, schedules, estimates, data collection, observation, and field investigation. Provide technical, non-engineering support services with accuracy, on time and under budget. Use computer assisted applications software and equipment to prepare technical support documents. Understand and follow company established standard procedures for file structure and standard procedures for projects. Become familiar with business and technical plans and related material for each project and be able to utilize the information appropriately. Assist in client contact and communication. Utilize effective communication skills to answer inquiries from coworkers, clients, or the public. Public involvement may include producing reports, graphics, presentations, and other visual material as well as occasional speaking or meeting with stakeholders. Attend internal and external meetings. Provide technical support services in a legal and ethical manner. Regular attendance is expected.

Hours and Travel:

This position requires the individual work up to 40 hours per week with 90% of time spent in the office or specific field locations. It is estimated that at least 15-20 hours of work will be required per week in this internship while classes are in session.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; stand; walk; and stoop, kneel, crouch, or crawl; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee frequently is required to talk or hear. The employee must frequently lift and move up to ten pounds and occasionally lift and move up to fifty pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. The noise level on the construction site is often loud.

Position will be filled at the appropriate salary grade based upon the skills, knowledge, and experience of the selected candidate.

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, sexual orientation, gender identity or national origin.