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Consumers Energy Company Energy Advisor in Jackson, Michigan

emJoin a diverse and dynamic team that makes and delivers the most valuable services in the world: electricity and natural gas. At Consumers Energy, our customers are at the heart of everything we do. Our employees work around the clock to provide service to our customers in honor of our history and to fulfill our promise to Michigan - Count on Us! Consumers Energy, the principal subsidiary of CMS Energy and headquartered in Jackson, Michigan, provides natural gas and electricity to nearly 6.8 million of Michigan's 10 million residents in all 68 Lower Peninsula counties./emThe Energy Advisor is a customer-facing Energy specialist with a focus on providing energy management services for customer(s) by identifying and implementing optimization opportunities relative to the consumption of energy. The customer looks to the person in this position to be able to answer many questions, which may not always be energy related - so being able to think quickly, provide support, and use excellent customer service skills is critical.The Energy Advisor should be able to conduct reporting, budgeting, forecasting, develop business cases, and lead/manage projects if called upon to do so. A strong understanding of energy reliability principles and conduct root cause analyses will be used routinely in this role.Responsibilities:ulliSupport Customer Experience Demand Response and Energy Management Programs/liliServe as a customer advocate, often at the customer site, for any energy related needs./liliUtilize effective communication skills to answer inquiries from coworkers, clients, or the public/liliPublic involvement, which may include producing reports, graphics, presentations, and other visual material as well as occasional speaking or meeting with stakeholders/liliProvide business analysis and support services in a legal and ethical manner/li/ulRequirements:ulliA Bachelor's degree in engineering from an ABET accredited program as set forth in the Engineers Council for Professional Development/li/ulspan class="jobdescription"span class="bold"uOverview/u/span/spanThe Engineering Job Family is utilized in those areas of the Company where engineering services are provided. Typically employees in this job family are required to utilize various computer software programs, and to design, develop and/or provide advice and counsel on the operation of equipment and processes and procedures. They are responsible for ensuring adherence to laws and regulations applicable to Company employees.span class="jobdescription"span class="bold"uNature of Work/u/span/spanThe essence of the work that is performed in the Engineering Job Family is span lang="EN"design, develop, build, and test mechanical, electrical, electronic devices, tools, plants, facilities and systems while applying the principles of motion, energy, force, and materials. /spanIn addition, the Lead positions supervise other engineering and technical employees. For some jobs in this family, professional certification or licensing may be required.uEssential Functions/uPlanning, design, construction, and maintenance of Electric and Gas Distribution and Electric Generation systems as well as facilities and ancillary support process for all utility operations. Duties and who this individual reports to will fluctuate between projects, Practice Areas, and offices. Individual possesses the skills lead, problem solve, and work well in a team environment. Individual should exemplify