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Consumers Energy Technician - Natural Gas Metering (Jackson, Michigan) in Jackson, Michigan

Join a diverse and dynamic team that makes and delivers the most valuable services in the world: electricity and natural gas. At Consumers Energy, our customers are at the heart of everything we do. Our employees work around the clock to provide service to our customers in honor of our history and to fulfill our promise to Michigan - Count on Us! Consumers Energy, the principal subsidiary of CMS Energy and headquartered in Jackson, Michigan, provides natural gas and electricity to nearly 6.8 million of Michigan's 10 million residents in all 68 Lower Peninsula counties.

Department Summary

The Metering Technology Center is a team of approximately 50 employees who assist in the safety, maintenance and accuracy of Consumers Energy’s 1.8 million electricity meters and 1.7 million gas meters throughout the entire Lower Peninsula of Michigan. The Metering Technology Center (MTC) integrates with key business partners such as the Business Center, Account Managers, Customer Energy Specialist, Customer Billing, MV-90, Smart Energy Program, Electric Metering Operations and residential, commercial, and industrial customers. The Metering Technology Center is trusted to provide cost effective, safe and accurate metering to optimize company revenue while providing customer value.

Job Description/Responsibilities

The Technician performs a variety of complex tasks and technical work requiring ingenuity as to application of normal procedures.

Tasks performed may include:

  • The evaluation of test or survey results.

  • Troubleshooting more complex equipment and/or metering systems.

  • Developing test plans and determining specifications.

  • Designing complex test equipment or test plans.

  • Consulting or advising on resolution of problems for gas metering equipment and gas metering testing equipment.

In this role you may:

  • Coordinate work with employees in other departments and/or external agencies.

  • Direct the compilation of internal or government required reports.

  • Conduct field investigations.

  • Establish various procedures.

  • Lead or train lower-level employees.

  • Direct the preparation of work orders and time and material cost estimates for review by Company Engineers.

Typically, in this role you would complete tasks by:

  • Interpreting data and taking corrective action within general practices, procedures and programs.

  • Working under general supervision while seeking advice of senior employees/supervisors only on matters not covered by policy.

Education & Experience Requirements

  • Requires a minimum of 0 to 3 years of applicable experience.

  • A two-year Associate degree in a scientific or technical field

  • OR 48 scientific or technical credit hours as measured on a semester basis. (The 48 scientific or technical credit hours can be obtained through colleges, technical institutes, licensed apprenticeship programs, trade schools, military programs, etc.)

For further consideration, please remember to upload your College Transcript(s) [official OR unofficial] into the "Supporting Documents" section of your Application.

The following knowledge and skills may set you apart from others:

  • Ability to interact with internal and external clients to receive highly advanced information and data.

  • Knowledge and/or experience in department practices and procedures.

  • Ability to solve a range of basic problems.

  • Communication skills.

Essential Functions

  • Maintains and troubleshoots electronic, electrical, mechanical, and other equipment, at the Meter Technology Center and support to customers with communications on Gas metering equipment.

  • Ability to prepare instructional and supporting documents to communicate complex technical information in a user-friendly format.

  • Consults with supervisors, operators, and engineers to review assigned area needs, discuss problems, prioritize work, and provide technical expertise.

  • Repairs, calibrates and/or programs electronic components and equipment using appropriate Tools and other diagnostic equipment.

  • Operates and maintains electronic equipment, diagnostic instruments, and software in performance of assigned duties, specifically: test computers, pumps, compressors, transducers, electrical tools, modems, routers, telemetering, and process control software.

  • Receives reports, electrical diagrams, and correspondence; reviews, processes or; maintains documentation for reference.

  • Consults with manufacturers' service technicians, contractors, and vendor representatives to discuss problems, schedule installs, and evaluate costs for necessary parts, supplies, or repairs.

  • Performs other related duties as required.

  • Reviews, edits, develops, manages, and interprets documents and drawings utilized for the purposes of maintaining, constructing, testing, and removing equipment and facilities for plant, electric and gas distribution and transmission systems.

  • Makes design decisions with regard to electronic, electrical, mechanical, civil, and structural aspects of equipment and facilities utilized for plant, electric, and gas metering, electric and gas services and some distribution and transmission.

  • Consults with supervisors, operators, technicians, manufacturers, vendors, subject matter experts and engineers to review assigned area needs, discuss problems, prioritize work, and provide technical expertise.

  • Regular attendance is expected.

Hours and Travel

  • Meet travel requirements of the position.

  • Work a flexible schedule, which may include evenings, weekends, holidays and overtime.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear.

  • The employee is frequently required to stand and walk.

  • The employee is often required to climb or balance and stoop, kneel, or crouch.

  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

  • Duties involve moving materials weighing up to 10 pounds on a regular basis such as pumps, valves, motors, gauges, other operating or lab equipment, books, paper, laptop computer, etc., and may require moving materials weighing up to 40 pounds.

Application Deadline

This Job opening is posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended.

Position will be filled at the appropriate salary grade based upon the skills, knowledge, and experience of the selected candidate.

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, sexual orientation, gender identity or national origin.