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Dan Wood Company Heating/Cooling Service Technician in Kalamazoo, Michigan

Dan Wood Company is part of a tradition that spans over 100 years and 4 generations. Dan Wood Jr. is the owner and the 3rd generation of the Wood family to carry on the family tradition since Dan's grandfather started in the industry in 1908. Dan is a licensed Master Plumber, and is a State of Michigan licensed contractor for Plumbing, Heating, Air Conditioning, Electrical, and Boiler Service and installation. Dan has extensive knowledge of commercial and residential plumbing and heating. The company is noted and respected in South West Michigan for its prompt and professional service. Our tradesmen are continuously and professionally trained. We pride ourselves on having the best customer service!


The Role

We’re looking for exceptional technicians to deliver the most efficient, highest quality customer experiences in residential HVAC repair and installation.

As an HVAC technician, you will work as part of a dynamic and passionate team to demonstrate technical compentency and ensure desired sales metrics. We offer highly competitive wages and offer continuing education to produce the best possible technicians in the market. You will diagnose and repair heating and cooling systems and lead customers to informed and confident buying decisions.

The position will be based in our office, with opportunities to travel to the market you are working in.


  • Complete all general HVAC in-home, service calls.

  • Know how to establish customer rapport to sell the right products and services.

  • Ask the right lifestyle questions to troubleshoot heating and cooling system malfunctions.

  • Educate and assist customers in choosing the best finance options and maintenance plans.

  • Explain replacement opportunities for aging, inefficient or underperforming systems.

  • Show yourself as professional and knowledgeable to win new referrals and repeat business.

  • Work along side customer service and dispatch to ensure overall success of the business.

  • Maintain a clean, organized job site and well inventoried truck.

  • Participate actively in all training exercises, morning meetings, trade shows and retreats.

  • Train and mentor apprentices to ensure quick, accurate repairs and installations.

  • Be accurate and timely with invoices, time cards, curbside feedback and option sheets.


  • Licensed with knowledge of local HVAC codes and ability to make on-the-job applications.

  • Minimum of four years experience including hands on training and or work is required

  • Proven track record in heating and cooling systems including ability to draw simple diagrams, read blue prints and other diagrams.

  • Clean, safe driving record.

  • Highly organized with exceptional follow-through abilities.

  • Strong verbal and written communications.

  • High integrity with advanced social skills and ability to make solid connections.

  • Strong desires to be a better technician tomorrow than you are today.

  • Engaging personality that blends well with a fast-paced, goal-driven environment.

  • Competitive individual contributor who also loves to win as a team.

  • Highly motivated, self-starter who’s flexible and has a great attitude on life.


Office staff - Insurance, vacation time, paid holidays, personal time off, 401k available, disability insurance available, overtime, and training.

Tradesmen - Top wages, Medical insurance, Pension, paid uniforms, company phone, service vehicle, 401k available, disability available, overtime, and training