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Sysmex America, Inc Engineer I, Service Detroit, MI in Lansing, Michigan

divdivdivdivdivfont class="bold"Engineer I, Service (Detroit, MI)/font/div/divdivspan class="sr-only field-label"Job Location(s)/spanspanUS-MI/span/divdivtabletrtd class="iCIMS_JobHeaderField"# of Openings/tdtd class="iCIMS_JobHeaderData"span1/span/td/trtrtd class="iCIMS_JobHeaderField"Job ID/tdtd class="iCIMS_JobHeaderData"span2020-2104/span/td/trtrtd class="iCIMS_JobHeaderField"Category/tdtd class="iCIMS_JobHeaderData"spanTechnical Services/span/td/trtrtd class="iCIMS_JobHeaderField"Travel/tdtd class="iCIMS_JobHeaderData"span50%/span/td/tr/table/div/div/divfont class="bold"Overview/fontdivdivdivFind a Better Way... brbr...to use your skills and experience.brbrThis is the time to let your talent come to life. To maximize your knowledge and use it for the greater good. To work with the best professionals using state-of-the-art technology, and improve lives with your innovative ideas and ambitious dreams. Find a better way: the Sysmex Way.brbr...to improve the lives of others.brbrHeadquartered in Kobe, Japan, Sysmex is located in Lincolnshire, Illinois. Renowned worldwide for the very finest in quality, innovative diagnostic equipment and information-management systems, we apply science to enhance the quality of life on a global scale. Our agile, resourceful team is committed to realizing critical breakthroughs in laboratory diagnostics, information technology, workflow analysis and life sciences for the clinical laboratory.brbr...to build a promising future./div/div/divfont class="bold"Responsibilities/fontdivdivdivWe currently have a great opportunity for a Service Engineerand#160;I (SE I). The SEand#160;I is an entry level Service Engineer position responsible for servicing Sysmex product lines in an assigned territory, with frequent travel within a specific geographic district. The position may require support to other districts as necessary. The SEand#160;I is a continuous learning position and is expected to independently service the majority of Sysmex equipment while rotating between classroom training and field mentoring. The SEand#160;I works under close supervision of the District Service Manager, SEand#160;III, SE Lead, and training group. This position is responsible for ensuring and maximizing customer satisfaction with Sysmex product lines through technical excellence and direct customer communications. This position is also responsible for ensuring that all units and systems continue to operate to specifications. This is accomplished primarily by regular and complete scheduled maintenance and repair services.brbrspanEssential Duties and Responsibilities: /spanspanbrbr/span1. Install, maintain, and repair Sysmex instruments and systems, including:uldivIdentifying and analyzing instrument problems,/divliRepairing to meet specifications,/liliEscalating exceptional issues to minimize customer down-time./liliPerforming pre-installation site surveys, installations, scheduled maintenance, and approved modifications in accordance with Sysmex policies./liliScheduling modifications as indicated in the Technical Service Bulletin (TSB) and Engineering Change Request (ECR) processes./liliMonitor and respond to communication devices du